header image

Professional Services

Pro Services
At Brilliantel we help our customers define their ICT strategy, choosing appropriate technologies, procurement, project management and installation. Once implemented, Brilliantel provides a range of ICT support services to ensure long-term cost-effective performance.

 

SUPPORT & MAINTENANCE

Services encapsulate almost every possible customer requirement to ensure complete customer service satisfaction. Brilliantel services also offers complete flexibility, meaning each client can contract services specifically tailored to their individual requirements. We believe that integrated services can continually improve our customer’s work environment, consequently the productivity of staff. We provide a communication network that reduces operating costs through very high uptime, flexibility, scalability, and simplified management.

Emphasis is placed on services and resultant customer satisfaction. The objective of our service agreement is for Brilliantel to protect customer investment, in turn minimising downtime, and providing continuous consulting and training.

ICT ASSESMENTS & AUDITS

Getting the right IT infrastructure and strategy requires expertise. Whatever technology-related advice you require, you will find that our consultants have the skills and experience to deliver the answers which you need. Our consultants combine corporate levels of knowledge with an understanding of business reality.

MANAGED SERVICES

Brilliantel allows our customers to focus on their core business goals , while leaving the monitoring and management of their technology infrastructure in safe hands. Our main focus is to keep our customers ICT systems operational, available, and secure, and also save customers time and money through better use of appropriate technologies.

We have designed our services to optimize your technology investment and maximize the productivity of your people.

RADIO SERVICES

We are wireless service provider that design, plan and deploy wireless connectivity services to various clients, that requires unique services which include wireless connectivity to remote site where fibre connectivity can’t reach clients that require critical communication on their services.

Our clientele services that have been successfully deployed are in West Rand District Municipality, Greater Kokstad Municipality, Mogale Local Municipality and Merafong Local Municipality.

The deployment for these clients was distributed on methods of Point to Point(PTP) wireless connectivity and Point to Multi Point (PTMP) wireless connectivity.

West Rand District Municipality, Mogale local Municipality, Merafong Local Municipality and Greater Kokstad Local Municipality we currently maintain 141 remote sites that interconnect in their related districted municipality and local municipality with each other for high level for critical communication to end-user.

All our backbone wireless connectivity operates on licensed spectrum to avoid interference that can cause downtime to end-user while in critical operation mode.